We are proud to offer international shipping services that currently operate in over 200 countries and islands world-wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in Singapore. We will have your packages shipped by Qxpress or DHL/Fedex depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide international shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
International shipping fee will be reflected on your checkout page.
Do you ship locally?
Yes. We provide local shipping. Alternatively, you can drop by our office at Suntec Tower 2 for self-collection.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may have custom fees imposed when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Orders are packed and shipped out within the next working day.
For local delivery, you can expect to receive your package within 2-3 working days after it has been picked up from us.
For International delivery, you can expect to receive your package within 5 – 7 working days (Depends on the locations) after it has been picked up from us.
*Please note: Courier companies do not provide an exact delivery date and time, as it is subjected to their daily parcels volume and local weather/ traffic condition.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
Delivery Charges
Shipping charge is calculated based on the weight of the order.